Terms of Service

Terms of Service

All services and/or goods provided by FWS (Forthright Web Services), DBA, James Anderson Jr. are subject to the following terms and conditions, as set forth in this document. From henceforth, FWS, DBA, James Anderson Jr. may periodically be referenced as “the company”, “our company”, “our”, “we” or “us”. This is done to enhance readability and promote a clearer understanding of the terms.

REFUSAL OF SERVICE

Please note that our company is family-owned, and operated. Therefore, we will not accept projects that we find morally questionable, unethical, or distasteful. Our company reserves the right to decline to do business with any client, for any reason, at any time.

LIABILITY

Product(s), service(s), and/or good(s) purchased from FWS, DBA, James Anderson Jr. are provided “as is”, without warranty of any kind, that the relevant product(s), service(s), and/or good(s) will be uninterrupted, or error-free. In no event, shall we be liable to the client, for any direct, indirect, special, punitive, incidental, or consequential damages, arising out of the use, or misuse, of any product(s), service(s), and/or good(s) provided by us, to the client. This includes, without limitation, lost profits, business interruption, loss of data, or other losses, directly resulting from the use, or misuse, of the product(s), service(s), and/or good(s) provided to the client. The entire risk as to the quality, and performance, of the product(s), service(s), and/or good(s) provided to the client, is with the client.

OWNERSHIP OF SERVICE(S)

Upon completion of the commissioned services, and payment of all service fees, the client is the owner of the commissioned work. The client may continue to use the commissioned work to promote the client’s entity, company, or organization, regardless of whether they choose to continue further services with our company. However, the client does NOT have the right to resell any intellectual property belonging to our company, to other companies, and/or to any other third-party entities. The client has the right to add on to the existing commissioned work or have another company and/or third-party entity add on to the existing commissioned work without any further royalties and/or restrictions. Secondary materials created by our company during production work, including, but not limited to, drafts, plans, graphic source files, and templates, remain the sole property of our company unless otherwise stated, or provisions made available.

TERMINATION OF SERVICES

If the client changes their mind about doing business with our company during the initial development phase, the client will be responsible for the amount of work already completed. Depending upon the amount of work completed, at the time of the cancellation, this may mean receiving a full refund, a partial refund, no refund, or owing additional fees. To protect clients from unintentional service interruption, clients wishing to terminate any services must request the service termination, in writing, (15) days before the last day of service(s). There will be a (15) day holding period, in which the client is responsible for full payment(s) owed.

PAYMENTS

FWS, DBA, James Anderson Jr. accepts payments via Visa, MasterCard, American Express, Discover bank cards, ACH bank transfers, PayPal, Stripe, and CashApp online payment processors. The client's project will not be released to them or uploaded to any server that they, their entities, or any liaison(s) or representative(s) authorized by them, have authority over until full payment(s) are received.

NON-COMMUNICATION

If we are unable to communicate with the client of a project for at least thirty (30) calendar days by phone (e.g., voice call, text messaging, or WhatsApp IM service) or email during the initial design and development process, the project will be canceled without prior notice and no refund will be issued.

ACCEPTANCE

Please note, that by submitting your initial service retainer or any other payment for any of our services, you are effectively agreeing to all of our terms of service, as outlined in this document, and are legally bound by these terms for as long as you continue to receive services from our company. Our company reserves the right to modify, revise, or amend these terms of service, in whole, or in part, at any time, and for any sound reason, and by your continued business with our company, you agree to be bound by such modifications, revisions, or amendments.

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