Refunds depend upon the amount of work already completed on an active project. Refunds may be authorized and issued, only if the client cancels, within (15) business days, of the project's start date
(the date the contract is signed, and development work begins). A refund will NOT be issued, for loss of communication (of 15 days or more), during the project development period.
Termination Of Services
If the client changes his or her mind about doing business with our company during the initial development phase, the client will still be responsible for the amount of work already completed. Depending
upon the amount of work completed at the time of the cancellation, this may mean receiving a partial refund (excluding the initial retainer fee), no refund, or owing additional fees. To protect clients from
unintentional service interruption, clients wishing to terminate any services must request the service termination in writing at least (15) business days before the last day of service(s). There will be a (5)
business-day holding period, in which the client is responsible for full payment(s) owed.